Our solutions are fully bespoke, therefore we offer the following optional extras so every client can create the perfect personalised package for their organisation:
Including:
‘Gold’ type report (on other packages)
Thorough customer interaction review - Guidance gap analysis, identification risk framework, interaction channels and content
Thorough risk and governance review – 3 lines of defence, QA and compliance monitoring
Additional venue visit
Fair and open review, including website, limited terms and conditions, marketing, blocked withdrawal processes and complaints
High Value Customer policy and procedure review, plus dip sampling of 3 customers
Operational efficiency review